Energy provider
Legal changes as well as new demands in the energy and climate politics become more and more complicated and lead to more structural changes. Therefore, many enterprises must check their situation and position strategically themselves to protect their existence and to be competitive with lasting effect. Rely on our long-standing experience and the sound background of our experts. With high methodical competence we support you, for example, in the following areas:
Our expert's assessment:
- Regulation
- Analysis to the process identity and support of the organizational embedding of processes
- Analysis and optimisation of the processes in the technical service
- Support efficient handling of regulation management
- Market communication
- Support in analyzing and implementing requirements stipulated by the Germany Energy Industry Act or resolutions passed by the Federal Network Agency
- Analyze and support the establishment of an efficient data exchange process in line with market demands (EDI converter, coding/signature, EDI contracts)
- Provide interim management (such as GPKE Process Coordinators or for switching market partners to electronic network access billing)
- Distribution
- Develop and implement strategies for customer acquisition and retention
- Design and implement portal strategies, e. g. for customer self services
- Optimize business processes in the service center and for shared services
- Cooperations
- Definition and control of strategical enterprise objectives, e.g., for market entry, cooperation or coalescence plan, enterprise and business segment assessment
- Methodologically support collaborations and/or change management
- IT management
- Development of an IT strategy, e.g., with medium-term or long-term development plan
- Check of the efficiency and assessment of strategical options
- Support of developing service level agreements (SLA)
- Set up of an IT organisation, adjustment in the commercial strategy and assessment of the IT by the enterprise guidance (IT-Governance)
- Introduction of ITIL processes
- Security and commercial process optimisation
- Design and assess the security of and realize secure and reliable communication and business processes using e-mail
- Introduce smart metering
- Conduct workshops on statutory metering directives and new roles (MSB, MDL), and identify your specific need for action
- Develop a strategy and business model aligned with smart metering
- Design new business processes congruent with liberalization of metrology and smart metering
Our experience:
During the past years we have worked for leading energy providers like E.ON Hanse, Bremen SW, E.ON Thuringia, Vattenfall and E.ON IS.
We would be happy to provide a contact with our references. If need any more information please do not hesitate to contact us.